Materna Integrated Passenger Services (IPS)

Materna as a 360° service provider offers a complete portfolio for automated passenger handling to airlines and airports: from kiosk check-in and self bag drop hardware through to software implementation as well as service delivery and maintenance. These include CUSS-based applications for kiosk, online or mobile Check-in, automated Bag Drop and solutions for Secure Access and Self-Boarding. With over 30 years of experience, Materna helps minimizing costs and at the same time increasing efficiency and safety.


As part of our Integrated Passenger Services our baggage handling solutions allow quick, easy and secure baggage drop-off. The benefit for our customers is the easy integration into existing systems and infrastructure by using excellent technology know how.


About us

Materna has been developing and offering innovative and intuitive solutions for airline passengers for many years and understands how processes can be simplified effectively. Materna offers solutions from check-in and bag drop to security and boarding. Customers include airports, airlines, and ground handling companies, e.g. Air Berlin, easyJet, Emirates and DNATA, Gatwick Airport, Germanwings, Hamburg Airport, Lufthansa, and Vienna Airport. More…

Meet us at Passenger Terminal EXPO 2015 – stand no. 3050

Would you like to make an appointment with us?


Please use this contact form to schedule a personal appointment. We look forward to meeting you.


Your Name (required)

Your Email (required)

When would you like to visit us at our stand?
 Tuesday (10. March) Wednesday (11. March) Thursday (12. March)

What topics are you interested in?
 Check-in Self Bag Drop Secure Access Self Boarding Payment Services


Your Message


11 February, 2015 - Materna presents self bag drop with brand new kiosk payment at Passenger Terminal Expo 2015 in Paris
At this year’s Passenger Terminal Expo (PTE) from 10 to 12 March in Paris aviation specialist Materna will showcase self bag drop systems with a brand new kiosk payment feature. Visitors at Passenger Terminal Expo will be able to see live demonstrations of the latest Common-Use self bag drop version with different types of kiosks and scanning modules at stand 3050.


One of the most future-oriented topics for airlines and airports right now is automated baggage drop-off. Materna has enhanced its aviation solutions and has now integrated all the features a modern bag drop system needs in order to provide passengers with the best possible service. Today, there is more and more demand to have a payment function. If they have excess baggage, passengers need to pay an excess baggage fee calculated according to specific airline rules. Materna has integrated a payment service for this in its solution for airlines and airports. This means passengers are now able to use credit cards to pay the excess baggage fee directly at the self bag drop kiosk or via a mobile payment device handled by a floorwalker.


Gatwick Airport is the first airport worldwide to introduce kiosk payment for self bag drop systems so as to simplify baggage check-in for its customers. Materna recently has been awarded the contract for this and will install 50 systems at Gatwick Airport starting in April 2015.


Materna’s self bag drop system comes with an intuitive graphical user interface so that passengers can drop off their luggage very quickly and easily. Its solution is based on the IATA CUSS standard and also supports the new CUWS definition (Common Use Web Services). Visitors at PTE will be able to test this service for themselves.

03 Dezember 2014 - Check-in kiosks and SecureGate software for Vilnius Airport
Materna ips delivers self-service check-in kiosks and its SecureGate software to Vilnius Airport in Lithuania.


Materna ips delivers self-service check-in kiosks to Vilnius Airport in Lithuania. The machines, manufactured by eKiosk, will include the Materna CUSS-platform. Materna will install airline applications from Lufthansa, Wizzair, Air Lituanica, Corendon Airlines and others. Passengers flying with these airlines will be able to check-in easily and quickly by using the new kiosks.


Additionally, Vilnius Airport will use the Materna SecureGate software in combination with DESKO scanners for entry permission to airside areas. The data on passengers´ boarding passes will be checked and compared to the local database of the airport.


After assignments from Tallin Airport, now Vilnius Airport is the second airport in that region using Materna solutions.

10 October 2014 - Materna ips responsible as general contractor
Hamburg Airport launches new self-service machines for check-in and baggage drop-off.


With 13.5 million passengers passing through every year, Hamburg Airport is the fifth largest in Germany. In order to meet the current and future challenges of passenger processing, Hamburg is relying on increasing capacity in the terminals and optimising use of the check-in area. As a general contractor, Materna GmbH based in Dortmund is now working with project managers from Hamburg and designers from EVANS Airport Solutions on a modern self bag-drop system which will allow passengers from airlines such as Lufthansa or Easyjet to hand over their luggages themselves quickly and easily, thus saving a great deal of time.


Hamburg Airport carried out an invitation to tender for the installation of the first self bag drop systems, which was won by IT specialists Materna from Dortmund. The brief from the airport was clear: they wanted a system which fitted in aesthetically with the design of the check-in area, was easy to use and met stringent security requirements. The existing conveyor systems were also to be used.


The system, which has been in use since September, uses a CUSS-based software application to provide a simple menu navigation system which considerably accelerates the bag drop process. Once passengers have checked in, they can identify themselves with their boarding card, which takes just a few presses of the touch screen. They place their cases on the conveyor belt where they are weighed. If everything is in order, the self-adhesive luggage label is automatically printed out and the passenger attaches it to their luggage. The whole process can be completed in just a few minutes. Frequent flyers who are used to self-service machines at the airport take less than a minute to check in their own luggage. This prevents long queues at the counter.


“This improves our service to our passengers by reducing waiting times, cutting distances and making getting around easier,” explains Thomas Lüders, Terminal Management Project Leader at Hamburg Airport. “The success of the Self Bag Drop Project is based on trusted cooperation with Materna. We developed and implemented a vision together. The focus was on short communications channels, fast response times and permanent on-site support from employees of the Dortmund-based system provider. We are now optimistic about approaching the second phase expansion of the self bag drop service,” continues Thomas Lüders.


The scope of this order means another major customer for Materna and another chance to build on its position as a leading provider of integrated passenger services in the German market.

11 August 2014 - Self Bag Drop trial at Cork Airport
Materna ips has successfully installed a trial version of its latest Self Bag Drop system at Cork Airport in Ireland.


The airport´s demand included a new system which connects to the DCS (departure control system) ASTRAL from Aerlingus. Thanks to smooth integration into the existing conveyor system Materna installed a state-of-the-art bag drop kiosk designed by EVANS Airport Solutions using the Materna CUSS application. As an additional benefit and for safety reasons the baggage is scanned while passing a customized scanner bridge. All components are using modern technology and fulfil valid security standards.


Cork Airport is the international gateway to the south of Ireland and Ireland’s second busiest airport after Dublin Airport which is also part of the daa Group of Irish State owned airports. Cork Airport manages an average of 7,000 passengers per day, rising to 15,000 during the peak season and up to 60 aircraft movements a day. An average of 2.4 million passengers use Cork Airport annually, flying to over 50 destinations across Europe.


10-12 March 2015 – Stand No. 3050

The world’s leading international airport conference and exhibition

Discover our live demonstrations of self-service bag drop and integrated payment services.
For more information or meeting requests, please contact Jana Eull at:

16-20 March 2015, Stand No. C17, Hall 7

New Perspectives in IT Business

Learn more about our Transportation Services. Our solutions include big data handling in the public or private transport sector, parking services, customized software and apps, all based on professional platforms such as Splunk, Oracle or Materna MACS (Multimedia Application & Content Server)

10-12 May 2015, The world’s largest annual airport event in the Middle East region

German Pavillon

We kindly invite you to meet us in Dubai and discuss about latest technologies for self bag drop, kiosk payment, CUSS check-in, secure access or self boarding.
For more information or meeting requests, please contact Jana Eull at: